David Cantu, cofounder and chief customer officer, HotSchedules, Now Powered by Fourth
Developments in the restaurant technology space will continue influencing change in 2020. With employers having difficulty hiring and retaining staff as a result of the tight labor market, along with pressure to increase wages, another key focus next year will be finding, keeping, and growing talent. While there are always new solutions being released to help combat issues in the restaurant industry, operators will focus on streamlining technology in 2020 in order to make the lives of managers and their teams more efficient—allowing them to establish a better work environment as well as focus on creating positive guest experiences every single day.
Source: Thanks https://www.qsrmagazine.com/content/6-restaurant-experts-predict-2020-trends